This document sets
forth the T.R.U. Card Software Privacy Policy (the "Privacy
Policy") for this Web site (the "Site"). If you have
objections to the Privacy Policy, you should not access or
use this Site.
Changes in Privacy Policy
All "personal information" ("personal information" is
defined as any information that identifies or can be used to
identify, contact, or locate the person to whom such
information pertains) that we collect and maintain will be
subject to the version of the Privacy Policy in effect at
the time of such collection. T.R.U. Card Software reserves
the right to change the Privacy Policy from time to time at
its sole discretion, and will provide notice of material
changes on the home page of the Site. You will be deemed to
have been made aware of, and will be subject to, such
changes by your continued use of the Site after such notice
has been posted for thirty (30) days with the following
exception: If at the time you provide personal information
to T.R.U. Card Software you are given the opportunity (as
you currently are) to limit how such information will be
used to communicate with you, either by T.R.U. Card Software
or by third parties, T.R.U. Card Software will not change
your preference in this regard without your express consent.
However, if T.R.U. Card Software sells assets (or the assets
of a division or subsidiary) to another entity, or T.R.U.
Card Software (or a division or subsidiary) is acquired by
or merged with, another entity, T.R.U. Card Software may
provide to such entity customer information that is related
to that part of our business that was sold to or merged with
the other entity without your consent.
Entities collecting personal
information
Personal information on this Site is collected by T.R.U.
Card Software. T.R.U. Card Software address is 15 Gannet
Hollow Place, The Woodlands, TX 77381, and its telephone
number is 281-367-7577.
The Site contains links to other
sites at which personal information is collected. In such
instances, unless expressly provided to the contrary, the
collection and use of your personal information will be
governed by the privacy policy applicable to that site. That
privacy policy should identify the entity that is collecting
your personal information.
Collection of personal information
As a visitor to this Site, you can engage in many
activities without providing any personal information. In
connection with other activities, such as subscribing to the
collaboration services offered on the Site or utilizing
online software applications, T.R.U. Card Software may ask
you to provide certain information about yourself by filling
out and submitting an online form. It is completely optional
for you to engage in these activities. If you elect to
engage in these activities, however, T.R.U. Card Software
may ask that you provide us personal information, such as
your first and last name, mailing address (including ZIP
code), e-mail address, employer, job title and department,
telephone and fax numbers, and other personal information.
When ordering products or services
on the Site, you may be asked to provide a credit card
number. Depending upon the activity, some of the information
that we ask you to provide is identified as mandatory and
some as voluntary. If you do not provide the mandatory data
with respect to a particular activity, you will not be able
to engage in that activity.
When you use the Site, T.R.U. Card
Software or third parties authorized by T.R.U. Card Software
may also collect certain technical and routing information
about your computer to facilitate your use of the Site and
its services. For example, we may log environmental
variables, such as browser type, operating system, CPU
speed, and the Internet Protocol (IP) address of your
computer. We use these environmental variables to facilitate
and track your use of the Site and its services. T.R.U. Card
Software also uses such environmental variables to measure
traffic patterns on the Site. Without expressly informing
you in each particular circumstance, we do not match such
information with any of your personal information.
When you submit personal
information to T.R.U. Card Software through this Site, you
understand and agree that this information may be
transferred across national boundaries and may be stored and
processed in any of the countries in which T.R.U. Card
Software and its affiliates and subsidiaries maintain
offices, including, without limitation, the United States.
You also acknowledge that in certain countries or with
respect to certain activities, the collection, transferring,
storage, and processing of your information may be
undertaken by trusted vendors of T.R.U. Card Software. Such
vendors are bound by contract not to use your personal
information for their own purposes or provide it to any
third parties.
T.R.U. Card Software has
established relationships with various service providers
whose services are available to you from this Site or from
Web sites that are linked to this Site. Typically, these
providers offer services that T.R.U. Card Software customers
might find useful, such as those that can be used in
conjunction with T.R.U. Card Software services and products.
In order to use those services, you may be required to
provide personal information to the providers. Unless
expressly provided to the contrary, personal information
that you provide while you are visiting a provider's Web
site will be subject to the privacy policy posted on such
site, and personal information that you provide while on
this Site in conjunction with a provider's service will be
subject to this Privacy Policy. You should be aware that our
agreements with these service providers often provide that
they will share with T.R.U. Card Software personal
information collected from you. In such instances, T.R.U.
Card Software may use this information in a manner
consistent with this Privacy Policy.
How your personal information is
used
T.R.U. Card Software collects your information in order to
record and support your participation in the activities you
select. If you subscribe to a service or register a product,
for example, the information is used to register your
rights, if any, to technical support or other benefits that
may be made available to registered users. As another
example, if you enter a contest, information is collected to
qualify the entry and contact you regarding the contest or
prize awards. Your personal information is also used to keep
you informed about product upgrades, special offers, and
other products and services of T.R.U. Card Software and
selected third parties.
T.R.U. Card Software may collect
information about the use of the Site, such as the types of
services used and how many users we receive daily. This
information is collected in aggregate form, without
identifying any user individually. T.R.U. Card Software may
use this aggregate, non-identifying statistical data for
statistical analysis, marketing, or similar promotional
purposes.
Your choices with respect to personal information
T.R.U. Card Software recognizes and appreciates the
importance of responsible use of information collected on
this Site. Without your consent, T.R.U. Card Software will
not communicate any information to you regarding products,
services and special offers available from T.R.U. Card
Software, although we may find it necessary to communicate
with you regarding your use of the services on this Site.
Except in the particular circumstances described in this
Privacy Policy, T.R.U. Card Software will also not provide
your name to other companies or organizations without your
consent.
There are other instances in which
T.R.U. Card Software may divulge your personal information.
T.R.U. Card Software may provide your personal information
if necessary, in T.R.U. Card Software good faith judgment,
to comply with laws or regulations of a governmental or
regulatory body or in response to a valid subpoena, warrant,
or order or to protect the rights of T.R.U. Card Software or
others.
Protection of your personal information
The personal information that you provide in connection
with registering yourself as a user of T.R.U. Card Software
products or services or registering an T.R.U. Card Software
product is classified as Registration Information.
Registration Information is protected in several ways.
T.R.U. Card Software encrypts your personal information and
thereby strives to prevent unauthorized parties from viewing
such information when it is transmitted to T.R.U. Card
Software.
Personal information that you
provide that does not constitute Registration Information
also resides on a secure server and is accessible only to
selected T.R.U. Card Software personnel and contractors via
password. Since this information is not accessible by you,
you will not be asked to select a password in order to view
or modify such information.
Please note that any information
you post to a public bulletin board or chat room, such as
the T.R.U. Card Software User to User Forums, is available
to all persons accessing that Site.
Use of cookies
When you visit this Site, you can browse the Site and
access important information without revealing your
identity. In order to improve our Site, we use "cookies" to
track your visit. A cookie is a small amount of data that is
transferred to your browser by a Web server and can only be
read by the server that gave it to you. It functions as your
identification card, and enables T.R.U. Card Software to
record your passwords, purchases, and preferences. It cannot
be executed as code or deliver viruses.
Most browsers are initially set to
accept cookies. You can set your browser to notify you when
you receive a cookie, giving you the chance to decide
whether to accept it. (For some Web pages that require an
authorization, cookies are not optional. Users choosing not
to accept cookies will probably not be able to access those
pages.)
While T.R.U. Card Software uses
cookies to track your visit to mytruecard.com, and our Web
servers automatically log the IP/Internet address of your
computer, T.R.U. Card Software does not use this information
to identify you personally.
Updating your personal information
You have the right to access and correct your personal
information and privacy preferences at any time. You may
access and correct your personal information and privacy
preferences by writing or calling T.R.U. Card Software at:
T.R.U. Card Software
Attn: Phillip Duncan
31 Wineberry Place
The Woodlands, TX 77382 USA
Telephone number 281-415-7751
Please include your name, address,
and/or e-mail address when you contact us. Although no
specific form is required to notify T.R.U. Card Software of
changes to your address or privacy preferences, you may
download a Change of Address form.
Personal information submitted
through this Site that is not Registration Information is
not accessible online. To access and/or correct such
information, you may write T.R.U. Card Software at:
T.R.U. Card Software
Attn: Privacy Officer/Customer Information
31 Wineberry Place
The Woodlands, TX 77382 USA
Or email
pduncan@greymane.com
In your correspondence, please
indicate with as much detail as possible the location on
this Site where you provided your personal information.
Privacy-related complaints
T.R.U. Card Software takes its users' privacy concerns
seriously. If you believe that T.R.U. Card Software has not
complied with this Online Privacy Policy with respect to
your personal information, you may write the T.R.U. Card
Software Privacy Officer at the address indicated above.
In your letter, please describe in
as much detail as possible the ways in which you believe
that the T.R.U. Card Software Online Privacy Policy has not
been complied with. We will investigate your complaint
promptly.
Please note that if you provide
T.R.U. Card Software with inconsistent privacy preferences
(for example, by indicating on one occasion that third
parties may contact you with marketing offers and indicating
on another occasion that they may not), T.R.U. Card Software
cannot guarantee that your most recent privacy preference
will be honored.
Also, please note that T.R.U. Card
Software is not responsible for the content or privacy
practices of non-T.R.U. Card Software Web sites to which
this Site or any other T.R.U. Card Software Web site may
link. You should review the privacy policy of such sites
before using the sites.
